The Notifications manager lets you centrally control how notifications are sent to staff, students, and families - across in-app alerts, email, and push notifications.
While users can manage their own preferences, as an administrator, you can use this module to set consistent notification behaviour at a school or curriculum-wide level.
Navigating to Notifications manager
You can access the Notifications manager from:
Admin portal → [School/curriculum] → Notifications manager
From here, you can manage notifications for the following user groups through their respective tabs:
Staff members
Students
Family members
Each notification trigger is listed in a table, where you can control how notifications are sent - via in-app, email, or push notification. Use the search bar at the top to quickly find and update specific notification triggers
To configure notification settings for specific user groups, ensure the overall notifications toggle is turned on. By default, this toggle is enabled. Once it is on, you can use checkboxes to determine how each notification trigger is delivered - via in-app alerts, email, or push notifications on mobile. To disable all notifications for the user groups, such as during an academic year transition, toggle off the switch at the top.
Note: Disabling a specific trigger for a user group ensures that no further notifications are sent to them for that trigger. Furthermore, users will not be able to override this setting on their end. All previously received notifications will remain accessible.
View at users’ end
Based on the notification settings configured by you, users may experience the following scenarios:
If you have disabled a notification trigger for a user group (staff, students, or family members), users will see an indication, such as an alert icon on the web or a greyed-out option on the app, indicating that the notification is turned off. This is demonstrated in the screenshots below. They will not be able to override this setting.
If you have left notifications enabled for a particular trigger, it’ll be active for the user by default. They can choose to enable or disable it according to their preferences.
For any new users added to Toddle, the notification settings you configure for their user group will automatically apply.
As an admin, you can customize notifications for specific curricula/schools. For example, you might enable email notifications for teachers when students submit an assignment for one curriculum/school but disable the same trigger for another curriculum/school. In such cases, by default, users who belong to both curricula/schools will see the notification checkbox selected in their ‘Notifications preferences’ view if it is enabled for at least one curriculum/school. However, they will only receive notifications for the curricula/schools where you have enabled them.
By using the notifications manager, you can streamline communication by customizing notifications for each curriculum/school and user group.
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