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How can family members send messages to teachers on web?
How can family members send messages to teachers on web?
Updated over a year ago

Toddle helps you to stay connected and actively participate in your child’s learning. With the help of the Teacher messaging feature, family members can have seamless communication with teachers for any doubts, feedback, or to discuss the progress of their child. Read this article to explore all about Teacher messaging!

This article will cover:

  • Navigate to Teacher messaging

  • Use Teacher messaging

  • View Teacher messaging for another child

Navigate to Teacher messaging

As a family member, you can converse with your child’s teachers by clicking on the ‘Teacher Messaging’ section on your homepage.

💡You will be able to see the ‘Teacher Messaging’ card on your homepage only when it’s enabled by the school.

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Every time you receive a new message from your child’s teacher, you will be notified of it through a notification under the bell icon on the top right of your homepage. You can go to the message directly by clicking on this notification.

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Please keep in mind that you will be notified of a teacher’s message only if you have enabled this setting under Notification settings.

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Use Teacher messaging

As a family member, you can actively participate in conversations initiated by teachers, as well as initiate chats with teachers from your end.

Participate in a conversation

Whenever you receive a new message from your child’s teacher, you will see a badge on the Teacher messaging card on your home page. To engage in communication with teachers, simply click on the Teacher Messaging tab.

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On the landing page, you will find a list of all the teachers you have conversed with earlier. By selecting a teacher, the chat thread will open on the right side, allowing you to access all the messages and attachments exchanged with that particular teacher.

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Initiate a conversation

To initiate a new conversation with a specific teacher, simply click on ‘Start new conversation’ located below the header on the left pane.

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A list of all teachers associated with your child's classes will appear. From there, you can select the teacher with whom you wish to begin a new chat. On the landing page, you can begin your conversation with the selected teacher as shown below.

💡Please note that the ability to initiate conversations with teachers is subject to the settings enabled by the school.

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Send messages

If you wish to initiate or respond to a message, type in the space provided below and click on the ‘Send’ arrow. Feel free to send messages as an audio note using the microphone icon and use the emoticons in your messages as well!

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The plus icon allows you to send attachments along with text messages. Add the attachment of your choice and click the arrow icon.

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Edit or delete messages

In case, you want to edit already sent messages in a chat, hover your cursor on the message and click on the three dots. Now, tap on ‘Edit’ and make the necessary changes. Likewise, click on the three dots to delete any message. Furthermore, you can download any attachment from the Teacher messaging by clicking on the download icon placed next to the attached media file.

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View Teacher messaging for another child

If you are a family member of more than one child, you can switch between children to view and engage in conversations with their respective teachers. To do so, click on your child’s name and select another child from the homepage. Next, click on the ‘Teacher messaging‘ card to see all the conversations related to the selected child. This feature allows you to easily navigate and communicate with teachers for each of your children individually.

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We hope that you were able to find what you were looking for. Explore other articles for more!

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