If you're having trouble accessing Toddle and use a firewall, network filters, or VPN, please follow these instructions:

  • Whitelist *.toddleapp.com - In other words, whitelist all domains that end with .toddleapp.com

  • Whitelist toddle.s3.eu-west-1.amazonaws.com and toddle-us-east-1.s3.us-east-1.amazonaws.com - This is because we upload photos, videos, etc. directly to Toddle's secure storage buckets on Amazon Web Services.

  • Whitelist localhost - We use localhost to communicate between some screens in the app. Please make sure localhost is whitelisted on parental control profiles.

  • Make sure port 443 (SSL) is open - This is because Toddle exclusively uses SSL/HTTPS for security purposes.

  • Turn off scanning for traffic to *.toddleapp.com - For security, Toddle exclusively uses SSL/HTTPS. Some network filters that inspect traffic do not like secure connections, so you may have to turn off scanning for traffic to *.toddleapp.com.

We hope that you were able to find what you were looking for.

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